On a typical project I will
- Conduct user and market research
- Help product teams shape the proposition and strategy
- Define the information architecture
- Rapidly build and test low-fidelity prototypes
I have worked on over a hundred projects around the world for companies including Samsung, Virgin, 02, Channel 4, npower, Hargreaves Lansdown, Waitrose.
Ask me about:
Redesigning 02’s website, improving usability and brand scores.
Leading the design of a brand new financial service for Virgin Money and Aberdeen Standard.
Helping redesign the UK’s largest investment platform, improving usability and reducing burden on the call centre.